Key Account Manager

• Location: Australia – Sydney or Melbourne
• Salary: Commensurate with location and experience
• Date Posted: 31^st January 2025

In the words of one of our senior clients recently…

“Market Research has changed more in the past 3 years, than in the previous 40”

About System1

System1 is the leading global Marketing decision making platform. We help brands measure and understand whether their marketing works. Predictive technology is our passion, but our focus is very much human. We understand the power of emotion and capture the nuances of human behaviour to power data-driven decisions. We want to drive change and rewire behaviours, envisioning a world where our pioneering methodologies are embedded in the workflows of every marketing decision-maker. We are also who we are because of our people. So, if you share our enthusiasm, are ambitious, creative, and highly motivated, then we’d love to hear from you! Join the System1 team to continue to help us remove the guesswork for marketeers everywhere, as well as secure our growth, ambition, and success.

To learn more about us, please visit System1 Group | Create with Confidence

Becoming part of the team

With 10 Global Offices and over 150 employees, System1 is a fast-changing business. With exceptional IP, technological advantage and a world-class team we are very well positioned for rapid growth. Central to this is our people. We need to hire the right people, into the right roles, at the right time.

• Are you up for being a part of the commercial team to promote System1, our thought leadership, partnership activity, product launches, and promotional activity?
• Are you excited by working with leading edge IP and products that can make a huge impact on our customers’ businesses?
• Do you relish the role of being the disruptor in a category and rise to the challenge of stretching goals?
• Do you enjoy being able to utilise various skills, such as lead generation, prospecting, and using your strong sales techniques and abilities?

About The Role 

We are looking for a talented and ambitious person to join the commercial team as Key Account Manager, where you will be part of System1’s transformation from a market research consultancy to a global provider of technology-based data & insights.

Your principal responsibility will be to provide commercial management within the APAC region to help manage and grow key accounts to support the company’s ambitious growth plans. This will require you to execute on the Go-to-Market strategy for System1’s three product areas of focus: Test Your Ad, Test Your Brand and Test Your Innovation.

You will need to be based within Australia and report into the Senior Vice President of APAC, based in Sydney.  You will be part of a wider team of sales professionals with a focus on delivering the commercial strategy and the achievement of our financial targets.

What will you be doing? 

• Support the day-to-day management of ANZ based accounts to grow share of wallet through up- and cross-selling strategies.
• Focus on client value generation to ensure retention of and growth within key accounts.
• Support the educational efforts on key accounts, including leading presentations, workshops, and other activities
• Proactive prospecting and identifying of leads to extend the account portfolio and win new business.
• Support on new business pitches to ensure maximize conversion in line with go-to-market strategy.
• Management of clients’ day-to-day needs and coordination with support departments to ensure they deliver excellence to your clients.
• Support APAC commercially based colleagues in the execution of commercial operations and administration

You need to be this kind of person: 

• Highly accomplished experienced Account Manager professional with demonstrated experience exceeding quotas.
• A natural communicator who can persuade and influence others.
• Proactive with a problem-solving mindset.
• Attention to detail while retaining a sense of the broader picture are essential.
• A high degree of professionalism, taking great pride in your work.
• Determined and resourceful, able to adapt to a fast-paced and ever-changing environment.
• Dynamic, value the diversity of working across multiple teams in multiple time zones and locations.
• Driven & Well Organised – You can handle lots of different tasks, have a strong bias for action, and will follow up on leads and proposals to ensure they are delivered. Because you’re focused on helping clients improve their creative and marketing effect, your work will never really feel like selling.
• Being a Challenger – You have succeeded in environments where it helps to take on a challenger mindset, especially standing-out among an industry that’s full of the ‘old-establishment’.
• Resourceful – Use available data, research and insights to create value in the local market. Efficient and effective.

You need to have the following experience: 

• You have at least 2-in client facing roles in data, market research and/or insights teams.
• You are passionate about advertising, research, building long-term relationships with customers, and generating ROI.
• You have experience within key industries of focus: Technology, Automotive, Pharma, Financial Services, Consumer Goods.
• You are a highly motivated, commercially focused professional and willing to do what it takes to generate consistent customer value and drive ROI.
• You have a passionate interest in helping brands improve their marketing and advertising efforts through consumer research.
• You possess an entrepreneurial mindset, accepting the realities of operating within a business committed to disrupting the market via an aggressive insurgent strategy, focused on communicating the benefits of delivering high value at high volumes in marketing effectiveness.
• You have a bachelor’s or master’
• You can communicate confidently with various internal stakeholders and client contacts relating to multiple project streams, always ensuring speed and quality of client deliverables.

Benefits  

We offer a competitive salary and bonus scheme, including a contribution to your nominated superannuation fund and workers insurance. Our people are important to us, and we understand that each person has a life outside of work and we therefore offer flexible working arrangements (Hybrid) aiming to suit your needs. We also offer several wellbeing resources such as “de-clutter” afternoons for your personal and professional needs.

We encourage learning and offer education reimbursement opportunities.

We have recognition schemes, and regular socials, including summer and winter parties!

We welcome applicants from all diverse communities and encourage our candidates to ask us about reasonable adjustments that we may be able to make to support through our recruitment process and while in post.