São Paulo

Assistant Delivery Executive

System1 is the leading global MarTech decision making platform. We help brands measure and understand whether their marketing works. Predictive technology is our passion but our focus is very much human. We understand the power of emotion and capture the nuances of human behaviour to power data-driven decisions. We want to drive change and rewire behaviours, envisioning a world where our pioneering methodologies are embedded in the workflows of every marketing decision-maker. We are also who we are because of our people. So if you share our enthusiasm, are ambitious, creative, and highly motivated, then we’d love to hear from you! Join the System1 team to continue to help us remove the guesswork for marketeers everywhere, as well as secure our growth, ambition, and success. 


What will you be doing?

  • Supporting Delivery Managers to respond to queries in JIRA Helpdesk and oversee the efficient resolution of project delivery
  • Advising sales and research teams on best practice and project concerns
  • Working with key delivery suppliers around the world, including our offshore Delivery team in Bulgaria and expert sample providers, translation and dataprocessing/charting agencies
  • Implementing key process instructions and maintaining excellent project resources
  • Communicating updates with internal stakeholders in both personal dealings and in news items on company Sharepoint
  • This role will be working in English, regardless of location of the customer or supplier


You need to be this kind of person:

  • Confident communicating at all levels, both internally and externally
  • Happy working collaboratively as part of a team and building great working relationships across the company
  • Able to prioritise workload andbe resourceful in solving problems
  • Comfortable communicating and supporting technical solutions
  • Positive and conscientious, with a flexible approach to work:
    • Happy working in a fast-paced environment and dealing with changes as they arise
    • Eager to learn new skills and keen to build on existing experience
    • Able to remain calm and focussed under pressure
    • Great attention to detail


You need to have the following experience:

  • Strong communication skills in English (both written and verbal)
  • Experience communicating with a wide range of stakeholders
  • Two years’ experience in a role with a customer-focussed mindset
  • Basic experience with ticketing systems and Microsoft Office suite

Get In Touch

Got a Marketing problem? We'd love to hear about it. Tell us what you're looking for and we'll get in touch ASAP.